Refund policy

At Armand Poedagar, we stand behind the quality of every timepiece we create. If you are not completely satisfied with your purchase, we offer a straightforward returns process.

30-Day Return Window
You may return any item within 30 days of the delivery date, provided it meets the following conditions:
• The item is in its original, unworn condition
• Returned in its original packaging with all accessories, tags and documentation
• Shows no signs of wear, scratches, or damage

How to Initiate a Return
Contact our team at support@armandpoedagar.com with your order number and reason for return. We will provide a prepaid return label within 24 hours.

Refund Processing
Once we receive and inspect your return, we process refunds within 5–7 business days to the original payment method. Shipping costs are non-refundable unless the return is due to a defect or error on our part.

2-Year Warranty
All Armand Poedagar timepieces include a 2-year manufacturer's warranty against defects in materials and workmanship.

Non-Returnable Items
Custom or personalised orders, final sale items, and items showing signs of wear are not eligible for return.